Refund policy

At PhotoChord, we are committed to providing our clients with high-quality, personalized photography services. If for any reason you are not satisfied with your experience, we offer a refund policy to ensure your complete satisfaction.

Refunds will be granted under the following circumstances:

1. If the service provided does not meet the agreed upon specifications, a full refund will be issued.

2. If the photographer is unable to deliver the service due to illness or other circumstances beyond their control, a full refund will be issued.

3. If the client cancels the service before the scheduled date, a full refund will be issued.

In order to request a refund, please contact us within 7 days of the service date and provide a detailed explanation of the issue. Our team will review your request and respond within 5 business days.

Please note that refunds will not be issued for services that have already been completed and delivered to the client.

We appreciate your understanding and strive to deliver the best possible experience for all of our clients. If you have any questions or concerns, please do not hesitate to contact us.